Newsroom
Repeat business, loyalty that actually works, and news from LoyalCup by LOYREW.
When a customer leaves a gym, they cancel. When they leave a phone network, they port their number. When they leave Netflix, someone in…
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Ask a café owner whether they run a loyalty program and almost all of them will say yes. Ask how many customers used it…
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Café transactions last under two minutes. Why always-on in-store engagement reaches customers inside that window when app-based loyalty does not.
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74% of loyalty program members stop engaging within two months. Why members go quiet, and the four numbers worth tracking instead of sign-ups.
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Discounting buys visits, not customer loyalty. What 2026 research says keeps coffee shop regulars coming back, and what to measure instead of redemptions.
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