Pricing & FAQ
What it costs, in plain numbers
No “contact us for a quote”. Here’s the price, what’s in it, and answers to the questions café owners actually ask.
Pricing
Everything in, nothing bolted on.
Hardware, your branded app, the owner dashboard and the Always-On Loyalty Manager — one price, no per-feature upsells.
$ 2 . 7 4 P E R D A Y
LoyalCup one year plan
LoyalCup one year plan
A$999 ex GST per year
- 13.3″ commercial counter display
- Fully branded customer loyalty app
- Geo push notifications, 400 m radius
- Digital loyalty stamp card and scratch cards
- Specials & promotions manager
- Customer analytics dashboard
- Monthly activity PDF report
- 1-year hardware replacement warranty
Most popular, value, $ 1 . 8 3 P E R D A Y
LoyalCup three year plan
LoyalCup three year plan
$1999 ex GST per three-years
- Everything in the annual plan
- Pay once — nothing more for three years
- Full 3-year hardware replacement
- warranty
- The latest display model at the end of year three
- Priority support throughout
- Free re-branding refresh
- Saves $998 against paying annually
All prices in A$ and exclude GST. Hardware included.
Everything else you’re wondering
Do I need new POS hardware?
No. The display sits alongside what you already use. There’s no POS integration required — it plugs in and runs on its own.
Is this hard to set up?
No. Most cafés are running within days of the hardware arriving.
Will it look like it’s run by LoyalCup, not my café?
No. The app and display carry your branding, not ours. Your customers join your loyalty club.
How is this different to a normal loyalty app?
App-only tools — Square, Toast, FiveStars-type products — live in a customer’s pocket and are easy to forget or delete. LoyalCup also lives on your counter, always on, visible to every customer at the point of sale. See the full comparison →
Do I need technical skills to run it?
No. The dashboard is built for café owners, not IT teams.
Can I run more than one location?
Yes. Multi-site support is included — one dashboard across every location.
Is the price above what I’ll actually pay?
Yes. The figure on this page is the figure on your invoice — hardware, app, dashboard and support included. If your setup needs something unusual we’ll tell you before you commit, not after.
Is there a lock-in contract?
Ask us and we’ll give you the current terms in writing before you sign anything.
What happens to my customer data if I leave?
It’s your customer list, not ours. You can export it at any time.
Still not sure which option fits?
Tell us roughly how many cups you sell a week and we’ll say which one makes sense — including if the answer is “not yet”. Ask us →
Ready when you are
See it running on your own counter before you decide — no obligation, no pressure.
